Privacy Policy

Effective Date: March 15, 2026

This Privacy Policy explains how Hariharakumar Ramanathan (“we,” “us,” or “our”) collects, uses, stores, and protects personal data through www.hariramanathan.com (the “Website”). It is intended to provide transparency regarding our data handling practices and to align with applicable data protection requirements, including relevant principles under Indian data protection law and generally accepted privacy standards.

If you have any questions regarding this Privacy Policy or the handling of your personal data, you may contact us at: hari@agatebc.com

1. Introduction

We are committed to protecting the privacy and confidentiality of individuals who contact us through our Website. This Privacy Policy describes the categories of personal data we collect, the purposes for which we use such data, the legal basis for processing, the manner in which data is stored and protected, and the rights available to users in relation to their personal information.

By using the Website and submitting your information, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

We may collect the following personal data when you contact us through forms, enquiry channels, or other communication features made available on the Website:

  • Name

  • Phone Number

  • Email Address

  • Type of Contact

  • Message / Enquiry Details

The information collected is limited to what is reasonably necessary for responding to customer or business enquiries.

We do not state that we collect sensitive personal data unless such information is voluntarily included by the user in a message. Users are advised not to share unnecessary confidential, financial, health-related, or other sensitive personal information through the Website.

3. How We Use Information

We use the information collected strictly for customer service and related communication purposes, including:

  • Responding to enquiries and messages submitted through the Website

  • Understanding the nature of the enquiry based on the type of contact selected

  • Communicating with users regarding requested information, support, or follow-up

  • Maintaining business correspondence records for service continuity and reference

We do not use the collected personal data for unrelated marketing, profiling, automated decision-making, or sale to third parties.

4. Legal Basis for Processing

Where applicable under relevant data protection law, we process personal data on one or more of the following grounds:

a. Consent

Where a user voluntarily submits their personal information through the Website, such submission may constitute consent for us to process that information for the stated purpose.

b. Legitimate Business Purpose

We may process personal data where it is reasonably necessary to respond to enquiries, provide customer support, and manage communications relating to our services.

c. Compliance with Legal Obligations

Where required, we may process or retain information to comply with applicable legal, regulatory, tax, or law enforcement obligations.

5. Third-Party Data Sharing

We do not share personal data with third parties for commercial purposes.

Specifically:

  • Third-party sharing: No

However, disclosure may occur only where required by law, regulation, court order, or lawful government request, or where necessary to establish, exercise, or defend legal claims.

6. Data Storage Location

Personal data submitted through the Website is stored in email systems, as the primary purpose of collection is to receive and respond to enquiries.

This means submitted data may reside in:

  • Email inboxes

  • Sent items

  • Archived email folders

  • Backups maintained by the email service provider, where applicable

We take reasonable steps to ensure that access to such email-stored information is limited to authorized persons only.

7. Data Security Measures

We implement reasonable administrative and technical measures to protect personal data against unauthorized access, misuse, loss, alteration, or disclosure. These measures may include:

  • Restricting access to enquiry emails and related correspondence

  • Using password-protected email accounts and devices

  • Maintaining updated systems and basic cybersecurity controls

  • Monitoring access and communication channels where reasonably possible

  • Limiting the collection of data to only what is necessary for customer service

While we take reasonable precautions, no system of internet transmission or electronic storage can be guaranteed to be completely secure. Accordingly, we cannot warrant absolute security, though we make commercially reasonable efforts to protect the data entrusted to us.

8. Data Retention Policy

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, including responding to enquiries, maintaining business communication records, and meeting legal or administrative requirements.

In general:

  • Enquiry data may be retained in email records for as long as reasonably required for customer service, business correspondence, or record-keeping

  • Data may be deleted earlier if it is no longer required and there is no legal or operational need to retain it

  • Data may be retained longer where necessary to comply with law, resolve disputes, or enforce legal rights

Once data is no longer required, we will take reasonable steps to delete, archive, or securely dispose of it in an appropriate manner.

9. User Rights

Subject to applicable law, users may have the right to:

  • Request access to the personal data we hold about them

  • Request correction of inaccurate or incomplete personal data

  • Request deletion of personal data, subject to legal and operational retention requirements

  • Withdraw consent, where processing is based on consent

  • Object to or request restriction of certain processing, where legally applicable

  • Contact us regarding concerns about the handling of their personal data

To exercise any such rights, users may contact us at: hari@agatebc.com

We may require reasonable verification of identity before acting on certain requests.

10. Information Submitted by Users

Users are responsible for ensuring that the information they submit is accurate and that they do not provide unnecessary or excessive personal data. If a user submits information relating to another person, they should ensure that they are authorized to do so.

11. Children’s Privacy

The Website is not intended for knowingly collecting personal data from children without appropriate authorization. If we become aware that personal data has been submitted inappropriately by or on behalf of a child in violation of applicable law, we will take reasonable steps to delete such data.

12. Policy Updates

We may update this Privacy Policy from time to time to reflect changes in legal requirements, operational practices, or Website functionality.

When updates are made:

  • The revised version will be posted on this page

  • The updated effective date will be revised accordingly

  • Continued use of the Website after changes are posted will constitute acknowledgment of the updated policy, to the extent permitted by law

Users are encouraged to review this Privacy Policy periodically.

13. Contact Information

For any privacy-related questions, requests, or concerns, please contact:

Hariharakumar Ramanathan
Website: www.hariramanathan.com
Country of Operation: India
Email: hari@agatebc.com