About me

An MBA with over 25 years of experience in the IT industry, I am certified in ITIL v3, Scrum Master, Product Owner, and DevOps Practitioner, and trained in ITIL v4 and Scrum Product Manager. I possess strong techno-process-commercial acumen and have consistently exceeded performance benchmarks throughout my career. Currently, I am founder and Senior Consultant at Agate Business Consulting, a management consulting firm for small and medium-scale companies and institutions.

Experience

Jul 2020 – Till Date
Agate Business Consulting, India
Founder / Director

Apr 2017 – Jul 2020
DXC Technology, Shanghai
Greater China Bionix Lead

Nov 2015 - Mar 2017
Hewlett Packard Enterprise, Shanghai
Application Service Manager

Oct 2011 - Oct 2015
Hewlett Packard, Shanghai
Cross Domain Incident Manager (21 Applications)

Oct 2010 – Sep 2011
Domain Consulting Sdn. Bhd., Malaysia
Active COO

Dec 2001 – Sep 2011
Domain Consulting Sdn. Bhd., Malaysia
Project/Service Manager

Sept 2000 - Nov 2001
Domain Technologies, Bangladesh
Team Leader

Jul 1999 - Aug 2000
Nexus Computers Ltd, Kochi, India
Software Engineer

Jul 1998 - Jun 1999
Notetech Software, Kochi, India
Programmer

Executive MBA (General Management), 2009
RMIT, Australia

Post Graduate Diploma in Computer Applications, 2001
Indira Gandhi Open University

Bachelor’s in science (Computer Science), 1998
Bharathiar University, India

Certified Scrum Master
Certified Agile Scrum Master
Certified Agile Product Owner
Certified DevOps Practitioner
Certified Lean Expert
Certified Six Sigma Green Belt
ITIL v3 Foundation

Education

Certifications

Profile

Process Skills

SCRUM, Agile, Kaizen, ITIL
Lean, Six Sigma
Software Testing
Digital Transformation
Process Optimization

Soft Skills

Coaching
Consulting
Problem Solving
Communication

Software

Python, PHP
Git
webMethods 6.5/9
OpenText GXS